International Options for everyone

YES! Roam freely in up to 56 countries (included countries based on your plan) on our GSMA network. Unlimited plans start with 10 minutes, 10 text, and 10 MBs of roaming data. Add on more data for a low cost!

Our Elite plans include 100 minutes, 100 texts, and 20GB of roaming data free of charge to over 50 countries! You can easily add on for a low fee if you desire more minutes, texts, or data. 

Read our help center article for a list of all included countries, by plan. 

YES! We offer complimentary international calling to over 80 countries worldwide. If the country you desire to call is not included, we offer a $10 monthly credit to make calls free on our upgraded, Unlimited plans.

To determine if your phone can be used for international roaming, verify the presence of a "Roaming" option within the cellular settings.

iPhone:

• Tap Settings 
• Tap Cellular
• Look for the Roaming toggle and turn it ON. 
• If using multiple lines, tap on the line first, then look for the Roaming toggle.

Android:

• Tap on Settings
• Tap on Internet, Cellular, or Connections
• Tap on Mobile Networks
• Activate Data Roaming

All phones that utilize a RedPocket Mobile service plan have the ability to make international calls from the United States to any supported country. To initiate most international calls, simply dial 011, followed by the Country Code, and finally, the desired recipient's phone number. For more information, reference this article: https://help.redpocket.com/is-international-calling-free-with-red-pocket-mobile

If this does not work, you’ll need to dial your network-specific access Code first, then 011, the country code, and finally, the phone number. 

WiFi calling enables you to make and receive calls and text messages using a WiFi network while retaining your current Red Pocket phone number.

WiFi calling is supported on GSMA and GSMT networks but not the CDMA network. Please note that your device must have WiFi calling capabilities.

To determine if your phone supports WiFi calling, simply check the settings for the WiFi Calling option.

iPhone: 

• Tap Settings
• Tap Cellular
• Tap WiFi calling
• If using multiple lines, tap on the line first, then look for the WiFi Calling button. 
• Toggle Wi-Fi Calling on this iPhone to ON. 
• If desired, enable “Prefer Wi-Fi While Roaming” as well 

Android:

• Tap on Settings
• Tap on Internet, Cellular, or Connections
• Toggle Wi-Fi Calling to ON

NOTE: When using WiFi calling on the GSMA network, the usage of WiFi calling will not reduce your voice balance. However, on the GSMT network, WiFi calling will deduct from your voice balance.

YES! Thanks to the latest RedPocket Mobile roaming options, customers can now enjoy the convenience of making and receiving calls in up to 56 countries (depending on your wireless plan), including Canada and Mexico as long as they have a sufficient balance of available minutes. 

Roaming refers to using your mobile device, such as a cell phone or tablet, outside your home network coverage area. It allows you to make and receive calls, send and receive messages, and access data services while connected to a different network.

On the other hand, international roaming specifically refers to roaming services when traveling outside of your home country. When you travel internationally, your mobile device connects to a foreign network, and you can use your device as if you were still within your home network's coverage area. This means you can make calls, send messages, and access data services abroad, typically at an additional cost.