RedPocket Mobile CoverageGeniusSM
CoverageGenius℠ is the perfect solution for customers looking for the best coverage in their area. It's easy to use and offers the flexibility to choose the network that's right for you.
We provide access to all major networks, allowing for effortless transitions based on your unique needs.
Enjoy reliable connectivity wherever you go, whether you are at home or planning on moving.
Included in all Plans
CoverageGenius℠ is included in all plans. All you have to do is log into your account and find CoverageGenius℠ in the menu.
Things to consider when switching networks
What is the CoverageGenius℠ tool?
CoverageGenius℠ allows you to switch to a different wireless network directly from your RedPocket account.
What happens to my phone number when I switch networks?
Your phone number will be transferred to the new network automatically. You will not need your account number or PIN. Everything will be done for you.
How long does the network switching process take?
The network switching process usually takes a few minutes to complete, but it can sometimes take up to 48 hours. This is because the two networks need to communicate with each other to complete the transfer.
Can I keep my current cell phone plan balance when switching to a new network?
When you switch to a new network, your billing date will change and you will immediately be charged for the new plan. Your old plan will be canceled, and you will not be refunded for unused days.
We recommend that you switch to a new plan at the end of your billing cycle so you are only charged for the days that you use the new plan.
Have any additional questions?
We hope this information clarifies the CoverageGenius℠ tool. Feel free to explore our CoverageGenius℠ tool support article or contact our customer support team with any questions or needs.